Running Holiday Booking Conditions

/Running Holiday Booking Conditions
Running Holiday Booking Conditions2018-10-18T14:50:58+00:00

Run Bulgaria provides running holidays and running camps in Bulgaria.

BOOKING TERMS

A non refundable deposit of £100 per person is required at the time of booking to confirm your accommodation and running package, the remaining balance must be paid in full by the stated final payment date, if payment is not made by the final payment date specified we reserve the right to cancel your booking, in this instance you will lose your place on the running camp and your non refundable deposit.

We use the following secure payment options for the deposit:

Paypal – Credit / Debit Card: We accept all major debit and credit cards (through PayPal). It is not necessary for you to have a PayPal account to make payment via this method.

CANCELLATION POLICY

All cancellations must be received in writing, sent to info@runbulgaria.com

For cancellations, all deposits are non refundable, remaining balances (minus the non refundable deposit and any cancellation fees charged by the hotel/ Accommodation or Run Bulgaria) shall be refunded prior to the final payment date. Cancellation made after the final payment date are unfortunately non refundable due to costs already incurred.

PERSONAL RESPONSIBILITY

Run Bulgaria takes your safety and well-being very seriously, however we and our partner companies cannot be held liable for any loss, damage, injury, or illness caused as a result of any careless, reckless or negligent act you may undertake. You are advised to follow the safety instructions of the team.

On registering for a running camp or holiday you are stating that you are in a suitable physical condition, without medical contraindications precluding you from running activities. You will be required to complete a medical evaluation in your assessment form before arrival. You are advised to notify Run Bulgaria of any changes to this. You will be required to complete a PARQ (Physical Activity Readiness Questionnaire) on arrival.

Running is recognized as a safe outdoor activity, however there is a risk of tripping or falling, especially on trails. We ask you to sign a liability waiver on arrival and require you to organize sufficient travel / medical insurance. Registration in a Run Bulgaria Holiday or camp assumes acceptance and compliance of these terms and conditions.

NON AVAILABILITY

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible,or unacceptable to you, then we would refund all monies paid by you to Run Bulgaria or if preferred by you offer you an alternative Run Bulgaria Holiday. Our liability would not extend beyond this refund.

ARRIVAL AND DEPARTURE

Rooms are usually available for occupation from 2pm on the day of arrival
and we respectfully request that they are vacated by 11.00am on the day of departure (unless otherwise
arranged).

DAMAGES AND BREAKAGES

You are responsible and liable for any breakages or damage that is caused while you occupy the room including any accidents that may occur. If any damage is caused you are responsible up to the full cost of replacement or repair (this applies to the whole property). The costs must be paid prior to departure from the property. We expect you to respect the hotel rules. You are solely responsible for damages and Run Bulgaria cannot be left accountable for damages you have made.

HEALTH INSURANCE

It is important that you are insured for the activities you will undertake during your holiday. You are required to purchase travel insurance to cover medical expenses for trail running while abroad. For EU citizens it is good practice to carry your European Health Insurance Card (EHIC) with you.

ITINERARY CHANGES

Run Bulgaria reserves the right to alter programs and itineraries due to weather or other conditions outside our control, to ensure the safety of participants and staff. No responsibility is accepted for losses, expenses due to delays, changes of flights or other services due to circumstances outside our control.

PRIVACY POLICY

Run Bulgaria takes your privacy very seriously. We will never sell or distribute information, personal or otherwise, you disclose to the company. We do however maintain accurate and up-to-date records for the purposes of marketing and communication with current and former clients.

We will ask your permission at the start of your running holiday/ training camp to use any images and digital media gathered during the course of the program for future use in marketing and promotional purposes. This includes posting on social media.